pj333's Privacy Policy

1

Introduction & Purpose

pj333 is a trusted online gaming platform that provides safe and transparent services for players in Bangladesh. We believe that protecting your personal information is a fundamental right and an integral part of our service.

This privacy policy explains what information pj333 collects about you, how that information is used, who it may be shared with, and what measures we take to protect your data. Our goal is to remain fully respectful of your privacy and to maintain complete transparency in how we process information.

You fall under this policy by opening an account on the pj333 platform, playing games, completing financial transactions, or contacting our customer support. If you disagree with any part of this policy, please stop using our services and contact us.

2

What Information We Collect

pj333 collects user information in various ways. This information is collected to improve service quality, meet legal obligations, and keep your account secure.

2.1 Information You Provide Directly

This includes information you provide directly during the registration process and while using our services:

• Full name and date of birth (for age verification)
• Email address and mobile number
• Login username and password (stored in encrypted form)
• Payment details (bKash, Nagad, or Rocket number)
• Documents required for identity verification
• Messages and attachments provided when contacting customer support

2.2 Automatically Collected Information

When you use the pj333 platform, certain technical information is collected automatically:

• IP address and device information
• Browser type and operating system
• Time of access to the platform and session duration
• Pages visited and links clicked
• Information from cookies and similar tracking technologies
• Transaction history and gaming activity logs

2.3 Information Received from Third Parties

In some cases we may receive information through third parties, such as transaction confirmation details from payment processors (bKash, Nagad, Rocket) or risk assessment information from fraud prevention service providers.

3

Purpose of Using Information

pj333 uses collected information only for the specific purposes listed below. Your information is never sold commercially.

• Account Management: To create and maintain your account, verify your identity, and ensure secure login.
• Service Delivery: To manage gaming services, deposit and withdrawal facilities, and bonus administration.
• Security & Fraud Prevention: To detect and prevent unauthorised access, fraudulent activity, and suspicious transactions.
• Customer Support: To respond properly to your complaints, questions, and requests.
• Legal Obligations: To comply with applicable laws and regulations and meet regulatory requirements.
• Platform Improvement: To analyse user experience and improve service quality.
• Responsible Gaming: To identify excessive gaming tendencies and provide relevant support.
• Communications: To inform you about important account notifications and changes to policies.

4

Information Sharing & Disclosure

pj333 does not sell, rent, or unfairly distribute your personal information to third parties. However, information may be shared in the following specific circumstances:

4.1 Service Partners

pj333 works with certain trusted third-party service providers who assist in operating our platform. These include payment processors (bKash, Nagad, Rocket), technology infrastructure providers, and security service providers. These organisations may only use the information for the purpose of providing their specific service and are bound by confidentiality obligations equivalent to this policy.

4.2 Legal Requirements

We may be required to provide information to the appropriate authorities pursuant to a court order, government directive, or applicable law. In such circumstances we provide only the minimum information necessary.

4.3 Business Transfers

If there is any future change in ownership or management of pj333, user information may be considered a transferable asset. However, in that case the new operators will be required to ensure protections equivalent to this privacy policy.

4.4 With Your Consent

If we need to share your information beyond the cases above, we will always obtain your prior consent.

5

Cookies & Tracking Technology

The pj333 platform uses cookies and similar technologies to improve your browsing experience. Cookies are small text files stored on your device.

5.1 Essential Cookies

These cookies are essential for the platform's basic functionality. They are used to maintain login sessions, perform security checks, and protect form data. Blocking these cookies may affect the proper functioning of the service.

5.2 Functional Cookies

These cookies are used to remember your preferred language settings and interface customisations. They can be disabled, but doing so will limit some features.

5.3 Analytical Cookies

These collect statistical data about platform usage to help improve service quality. This information is processed in anonymous form.

You can manage cookies from your browser settings. However, blocking all cookies may mean that some important platform features do not work.

6

Data Security Measures

pj333 applies industry-standard security measures to protect your personal information. Our security framework operates across the following layers:

• SSL/TLS Encryption: All communication between your browser and our servers is conducted through encrypted channels.
• Password Protection: Your password is stored using a one-way hashing algorithm — even our staff cannot view it.
• Access Controls: Only authorised staff can access information, and only to the extent necessary.
• Regular Security Reviews: Our systems undergo regular security testing.
• Data Centre Security: Servers are secured at both physical and digital levels.
• Failed Login Monitoring: Repeated failed login attempts are automatically detected and blocked.

Although we apply the highest protective measures, transmitting information over the internet is not entirely without risk. It is therefore important that you keep your password confidential and notify us immediately if you notice anything suspicious.

7

Data Retention & Duration

pj333 retains your information only for as long as necessary. Retention periods are determined based on the type of information, the purpose of the service, and legal obligations.

• Active Accounts: All relevant information is retained while the account remains active.
• Closed Accounts: After an account is closed, certain information may be retained for a specific period in accordance with legal obligations.
• Financial Transaction Records: Retained for an extended period as required for fraud investigations and legal inquiries.
• Customer Support Communications: Kept for a set period to improve service quality.
• Technical Logs: Automatically deleted as part of the system's normal cycle.

Once the retention period ends, information is securely deleted or permanently anonymised so that no individual can be identified.

8

Your Rights & Controls

pj333 aims to give you as much control as possible over your personal information. You have the following rights:

8.1 Right to Access

You may at any time request a copy of the personal information we hold about you. We will respond to this request within a reasonable time.

8.2 Right to Correction

If any of your information is incorrect or incomplete, you can have it corrected. You can make corrections yourself from your account settings, or you can contact our support team.

8.3 Right to Deletion

In certain circumstances you may request that your information be deleted. However, this request may not be fully fulfilled where there are legal obligations, ongoing investigations, or pending financial transactions.

8.4 Right to Object to Processing

You have the right to object to the processing of your information for specific purposes, particularly in the case of marketing communications.

To exercise these rights, contact our support team via live chat or email. We will review your request within a reasonable time.

9

Special Protection for Payment Information

Because financial information is highly sensitive, pj333 applies a special protection layer for payment-related data.

During transactions via bKash, Nagad, and Rocket, your mobile number and payment reference details are processed in encrypted form. Your full PIN or password is never stored in our system. Our staff will never ask for your mobile banking PIN — if you receive such a request, notify us immediately.

Only the minimum information needed for transaction verification is shared with the payment service provider, and they operate under their own privacy policy.

10

Protection of Minors

pj333 strictly provides services only to those aged 21 or above. We do not knowingly collect any personal information from minors.

An age verification process is followed at the time of registration. If we are informed that information from a minor has been collected in error, we will promptly delete that information and close the relevant account.

11

Changes to Policy

pj333 may update this privacy policy from time to time. Changes may occur due to technological developments, the introduction of new services, or legal requirements.

For significant changes, we will notify you in the following ways:

• Displaying a clear notice on the platform
• Sending a notification to your registered email address
• Informing you about the new policy at the time of login

Continuing to use the service after a revised policy is published will be considered your consent to the new policy. If you disagree with any change, please contact our support team.

12

Contact & Complaints

If you have any questions, concerns, or complaints about this privacy policy, please contact us. pj333 treats every privacy-related request with the utmost importance.